A payment plan is a commitment to us to make regular payments to your account.
You can set up regular affordable payments using your debit card and pay an amount that suits you.
You can choose to pay monthly, fortnightly or weekly on a day that suits you.
You can choose to set up a plan to clear the balance across several payments, over a period of time.
You can choose to set up a plan for a specific time period, to make payments towards your account that won’t clear your full balance.
To make a single payment, select your account and click 'make a single payment'
Enter in the amount you would like to pay, confirm it is affordable, review your details and then enter your card details to make your payment
Please note that we do not accept credit cards. We accept most foreign debit cards, if you are having trouble making a payment please get in touch with one of our team
Payment plans are not available in some situations and on some accounts. If you can't see the 'Set up a payment plan button' it could be due to one of the following reasons:
If you have already set up a direct debit payment plan you can amend it by getting in touch with one of our team. Get in touch contact us. You can cancel online however, you can only set up a new plan online using your debit card
Payments made online to National Recoverires using a debit card can require Strong Customer Authentication steps. This means that your bank may ask you to give extra security information when making your payment. When this happens your bank is validating your identity via two factor authentication using a system called 3D Secure. These steps help to ensure that your bank card is not being used fraudulently. Find out more.