About Us
Who is National Recoveries Limited?
National Recoveries put people first, doing everything we can to get your money back while still preserving a good relationship with your customer. Our strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!. As specialists in the debt market, we work with our customers to help them resolve their debt in an affordable way that works with their budget. We are focused on doing business with a highly ethical code of conduct.
Our goal is to make debt repayment fair and affordable.
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Fair and respectful treatment of our customers
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Affordable solutions for getting out of debt and repairing credit history
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We won’t charge interest or fees while you work with us on your account(s)
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Committed to helping customers repay within their budget
High standards for how we treat people.
We know that no one wants to find themselves in debt, and we're committed to helping our customers figure a way out.
How did National Recoveries Limited get my account?
We put people first, doing everything we can to get your money back while still preserving a good relationship with your customer. Our strategic public relations efforts are fair, but firm-ensuring your reputation is our top priority!.
How does the National Recoveries debt repayment process work?
The contractual agreement you had with your original provider is transferred to us and you now owe the debt to National Recoveries. This is good news, as we specialise in working with customers to help them resolve their debt and repair their credit history.
We are here to help you understand the process and your options. Most importantly, we are committed to working together to come to the most appropriate resolution, and any payment plans we agree should be both sustainable and affordable.
We will work with you however you are most comfortable-online on this website, over the phone or by email, SMS or live chat.
What are the next steps?
If you're a National Recoveries customer, we suggest the following:
- Log in to review your account to learn exactly what you owe.
- Figure out what you can pay - we can help you with our affordability tools
- Create a payment plan or make a single payment that fits your budget and resolves your debt.
We recognise that everyone's situation is unique, so if you're uncertain about any of this please make contact and we'll be happy to work with you.
Our core principles
All National Recoveries employees share a common set of values and commitments that define how we treat each other, how we relate to our customers, and the responsibilities we have to shareholders, regulators, clients, and others. Simply put, they’re the principles that reflect our company’s culture, why National Recoveries was started, and who National Recoveries is today. Our goal is for every National Recoveries employee to personalise and live these shared values—because they are guidelines for everything we do.
Our employees share a common understanding and culture of how we treat customers and each other.
- COMMITTED to always doing our best work.
- ACCOUNTABLE for our actions.
- RESPECTFUL in our interactions with each other.
- ETHICAL in every situation.
- SUCCESSFUL because we work together as a team.
