Debt, sorted.

Money issues in your past shouldn't decide your future.

As a UK debt collection company, we work with customers every day to sort their debt, and get on with their lives.

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Our promises

  • We won’t charge interest or fees while you work with us on your account(s)
  • We will listen more than we talk
  • We’ll work with you on a way forward
  • You’re in control of your repayment
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Your Plan, Your Way.

With National Recoveries you’re in control. Log in and use our payment plan tool to play with some options – no strings attached.

Explore Plan Options

Affordability

Need some help figuring out an affordable payment amount?

Explore Affordability

Common Questions

At National Recoveries Limited we know life happens and doesn’t always go according to plan. Making contact is the first step to a brighter future. We are committed to working together.

We are focused on running a business with a highly ethical code of conduct . We offer our customers solutions for getting out of debt and repairing their credit history. We don’t attempt to collect from those who can’t pay. We don’t add interest. We are committed to helping our customers repay their outstanding balance in accordance with their ability to pay.

All National Recoveries employees share a common set of values and commitments that define how we treat each other, how we relate to our customers, and the responsibilities we have to regulators, clients, and others. Simply put, they’re the principles that reflect our company’s culture, why National Recoveries was started, and who National Recoveries is today. Our goal is for every National Recoveries employee to personalise and live these shared values—because they are guidelines for everything we do.

  • COMMITTED to always doing our best work.
  • ACCOUNTABLE for our actions.
  • RESPECTFUL in our interactions with each other.
  • ETHICAL in every situation.
  • SUCCESSFUL because we work together as a team.

Login to find out information on managing your National Recoveries account. You only need your name, date of birth and postcode, or reference number & password, from a National Recoveries letter to view your account and make a payment. Learn more.

We offer many different payment methods & it’s your decision which you use.

You’ll find your account information on any letter we’ve sent you, including reference number, balance, original creditor and online log in details. Use your name, date of birth and postcode, or reference number & password, from a National Recoveries letter to view your account, make a payment or set up a payment plan today. Login.

March 2025

Get timely, relevant information about debt and how to deal with it.